WIN has interpreters available to work, 24 hours a day, 7 days a week, 365 days a year. After hours there is an emergency on-call number for those situations needing immediate service and emergency fees apply. A request for service is considered an emergency request when it is received less than one full business day or 24 clock hours (whichever is longer) prior to the assignment.

Emergency Fees
In emergency cases the basic base rate will be multiplied by 1.50. For specifics on basic rates, please register as a customer (there's no obligation) and go to the Profile section and click on View Your Customer Agreement.